MOORE Christopher W. <br/><br/>
The mediation process;  Practical strutegies for resolving conflict/ 

 - 3rd ed. 
 - United States of America  Jossey-Bass  c2003 
 - xvi,599 p. 
<br/><br/> includes bibliographical references and index 
<br/><br/><label>ISBN: </label>3175723986 
<br/><br/><label>Dewey Class. No.: </label>303.69 MOO