TY  - BOOK
AU  - ABBOTT, Peter
AU  - LEWRY Sue
TI  - Front Office: Procedures, Social Skills and Management 
SN  - 0750600241
U1  - 64447.94068 
PY  - 1991///
CY  - Oxford
PB  - Butterworth-Heinemann Ltd
KW  - Hotels. Reception. Management
N1  - include index
ER  -