TY - BOOK AU - ADLER,Ronald B. AU - Jeanne Marquardt Elmhorst TI - Communicating at work: principles and practices for business and the professions SN - 0072880252 U1 - 658.45 PY - 2005/// CY - New York PB - McGraw-Hill KW - Business communication KW - Interpersonal communication N1 - Includes bibliographical references and index ER -