EVANS,David R. Essential interviewing : a programmed approach to effective communication / David R. Evans ... [et al.]. - 5th ed. - Pacific Grove, CA : Brooks/Cole, c1998. - x, 273 p. : ill. ; Includes bibliographical references and index. ISBN: 0534349498 (alk. paper) Subjects--Topical Terms: InterviewingInterpersonal communication Dewey Class. No.: 158.3 EVA