TY - BOOK AU - EVANS,David R. AU - Evans,D.R. TI - Essential interviewing: a programmed approach to effective communication SN - 0534349498 (alk. paper) U1 - 158.3 EVA PY - 1998/// CY - Pacific Grove, CA PB - Brooks/Cole KW - Interviewing KW - Interpersonal communication N1 - Includes bibliographical references and index ER -