Raines, Susan, <br/><br/>
Conflict management and leadership for managers :  knowledge, skills, and processes to harness the power of rapid change / 
SUSAN S. Raines, PhD. 
 - 3rd edition. 
 - London,  Rowman and Littlefield,  c2024 
 - xxi, 471 pg.; 
<br/><br/> Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781538177976 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management.<br/>Interpersonal relations.<br/>Personnel management<br/>Customer relations.<br/>Conflict management
<br/><br/><label>Dewey Class. No.: </label>658.4