TY  - BOOK
AU  - Raines,Susan
TI  - Conflict management and leadership for managers: knowledge, skills, and processes to harness the power of rapid change 
SN  - 9781538177976
U1  - 658.4 
PY  - 2024///
CY  - London
PB  - Rowman and Littlefield
KW  - Conflict management
KW  - Interpersonal relations
KW  - Personnel management
KW  - Customer relations
N1  - Includes bibliographical references and index
ER  -