000 00396nam a22001337a 4500
020 _a065800073
082 _a658.834 21 ABR
100 _aABRAMS,Bill,
245 _aThe Observational Research Handbook /
_bUnderstanding How Consumers live with Your Product
_cBill Abrams
260 _aNTC Business Books
_bChicago
_cc2000
300 _axxiii,277p.;
_bill.;
500 _aInclude index
942 _cBK01
999 _c2953
_d2953