Customer service : skills and concepts for success / Robert W. Lucas

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Material type: Text

TextPublication details: New York : Glencoe/McGraw-Hill, c2002.Edition: 2nd edDescription: vii, 532 p. : illISBN:

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Item type	Current library	Shelving location	Call number	Status
Book	Department of Library Services	General Collection	658.8 LUC (Browse shelf(Opens below))	Available

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Includes bibliographical references and index.

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