Services marketing: integrating customer focus across the firm/ Alan Wilson, Valarie A. Zeithaml,Mary Jo Bitner and Dwayne D Gremler
Material type:
TextPublication details: London: Mc Graw Hill c2021Edition: 4th edDescription: xviii,514p.: illISBN: - 9781526847805
- 658.8
| Item type | Current library | Shelving location | Call number | Status | Barcode | |
|---|---|---|---|---|---|---|
Reserved Book
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Department of Library Services | Special reserve | 658.8 (Browse shelf(Opens below)) | Not for loan | 0191647 | |
Reserved Book
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Department of Library Services | Special reserve | 658.8 (Browse shelf(Opens below)) | Not for loan | 0191648 | |
Reserved Book
|
Department of Library Services | Special reserve | 658.8 (Browse shelf(Opens below)) | Not for loan | 0191649 | |
Reserved Book
|
Department of Library Services | Special reserve | 658.8 (Browse shelf(Opens below)) | Not for loan | 0191650 | |
Reserved Book
|
Department of Library Services | Special reserve | 658.8 (Browse shelf(Opens below)) | Not for loan | 0191651 |
Includes bibliographical reference and index
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